AI decision governance · refunds & exceptions

Most tools govern what an agent can do. Solon governs whether the decision was right.

And it learns from the last time a human disagreed.

Free · we deploy it · weekly metric reviews · exit anytime

What Solon sees

Where each approach sits

Categories, not mud-slinging: every tool below is good at the question it answers. None of them answers Solon's.

How Solon compares with agent runtimes, trust layers, observability suites, GRC platforms and static policy engines
ToolWhat it governsWhen it actsLearns from overridesProduces durable policy
AWS Bedrock AgentCore (temporal policies)Agent actions and tool accessRuntime, before the actionNo. Approvals are required, not learned fromNo. Rules are authored manually
Salesforce Agentforce Trust LayerPII, prompt injection, audit logsRuntimeNoNo
Evaluation & observability suitesOutput quality and driftAfter the fact, on outputsNo. Scores outputs, not business decisionsNo
GRC platformsRisk registers and compliance documentsInventory and periodic reviewNoNo. Documents, not executable rules
OPA / RegoInfrastructure access policyRuntime, static rulesNoNo. Rules are engineered by hand
Spreadsheets + manager judgmentThe status quoAfter the fact, in people's headsImplicitly. Then it walks out the doorNo. The same case returns
SolonBusiness decisions: refunds and exceptionsOn every decision, and after every overrideYes. Overrides cluster into a proposed ruleYes. A versioned pull request a human merges

Based on public documentation, September 2026. If something here mischaracterizes your tool, tell us. We'll fix it.

Why not just a spreadsheet?

For most teams, the real alternative isn't a vendor. It's a spreadsheet and a manager's memory.

No versioning

The policy lives in someone's head. There's no diff, no review, no history to learn from.

No audit trail

When a decision is questioned months later, the reasoning is gone.

It walks out the door

When the manager leaves, the judgment leaves with them. Nothing compounded.

Solon turns that judgment into versioned, reviewable policy. Starting from the overrides your team already makes.

From override to policy, in four steps

Solon wraps one decision function in your app. Everything else is the loop.

01 · CAPTURE

Every decision, recorded

Each decision and override is stored append-only, with PII redacted per your policy. The evidence is audit-ready.

02 · CLUSTER

Repeats surface

Similar overrides cluster in a rolling window. Three similar cases is enough signal to propose a rule.

03 · PROPOSE

A rule, as a PR

Solon drafts the rule and opens a pull request against your policy repo. Policy is code; Git is the review trail.

04 · MERGE

A human decides

Your team reviews and merges. Or rejects. Merged rules apply to every future decision.

Humans stay in charge: Solon never merges its own proposals. Policy changes apply only when a person approves the pull request.

Proven in a 4-week synthetic pilot

Seeded traffic, simulated reviewers, the real stack. 4 weeks × 40 decisions/day. The loop compounds: escalations fall at constant traffic.

800decisions governed in 4 weeks
28 → 0weekly escalations, weeks 1–4 (28 → 3 → 2 → 0)
2 / 3policy pull requests merged / opened
100%evidence persisted (800/800)

Synthetic partner pilot, seed 7. An internal proving ground, not a customer. Identical-seed reruns vary (acceptance 50–75%); both modes validated: local merges and real PRs. Evidence pack available on request.

Every tool answers a different question

The AI governance market is crowded. With tools answering everything except the question your policy owner asks.

Which question each category of AI-governance tool answers
QuestionWho answers it
Can the agent act, and what can it reach?Agent runtimes & access-control security
Is the output good, and is it drifting?Evaluation & observability suites
Is the organization documented for auditors?GRC platforms
Is this decision correct. And did we learn from the last override?Solon

Run a 30-day pilot

We deploy Solon against your refund or exception workflow. You bring reviewers; we bring the loop and the metrics.

What we provide

  • A deployed stack at your domain (TLS, your policy repo)
  • Policy co-authoring from your current exceptions runbook
  • Reviewer training and a calibration session
  • Weekly metric reviews. The five pilot metrics, no vanity numbers

What we need

  • A Git repo for your policies (private is fine)
  • 2–4 reviewers (support managers)
  • One integration point for your decision function
  • 30 minutes a week of feedback
Start a 30-day pilot

Free during the pilot · exit anytime · merging stays a human action